Billing Terms & Condition

Billing Terms & Conditions

These Billing Terms & Conditions (“Billing Terms”) explain how payments, charges, and billing matters are handled when you make a purchase from Mark & Reeves through our website.

By placing an order, you agree to these Billing Terms.

Accepted Payment Methods

We accept secure payments through trusted third-party payment processors. Available methods may include:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)

  • Digital payment options shown at checkout (such as PayPal, Apple Pay, or Google Pay)

Available methods may vary by location.

Payment Authorization

By submitting payment information, you:

  • Confirm you are authorized to use the selected payment method

  • Authorize us to charge the full order amount, including taxes and shipping

  • Agree that payment is processed at the time the order is placed

Orders are not processed until payment authorization is successful.

Pricing & Currency

  • Prices may change without notice

  • All prices are shown in the currency displayed at checkout

  • Promotional pricing is valid only during the stated period

  • The final amount charged is shown before payment is completed

Taxes & Duties

Applicable sales tax or VAT is calculated at checkout where required by law.

For orders shipped outside Australia, customs duties or import taxes may apply depending on the destination country. These charges are not included in product or shipping prices and are the customer’s responsibility.

Billing Information Accuracy

You agree to provide accurate and complete billing information. Incorrect details may result in order delays or cancellation.

Failed or Declined Payments

If payment fails or is declined:

  • The order may be canceled

  • You may be asked to provide another payment method

  • We are not responsible for errors caused by your bank or provider

Billing Errors & Disputes

If you believe there is a billing error or unauthorized charge, contact us promptly:

📧 sales@markandreeves.com

Please include your order number and details of the issue.

Fraud Prevention

To protect customers, orders may be reviewed for fraud. If suspicious activity is detected, orders may be delayed or canceled for security reasons.

Customers are encouraged to contact us directly before initiating a payment dispute so we can resolve the issue quickly.

Refunds

Refunds are handled according to our Return & Refund Policy. Approved refunds are issued to the original payment method.

Changes to Billing Terms

We may update these Billing Terms at any time. Updates take effect when posted on this page.

Contact Information

Mark & Reeves
15 Gobi Glade, Plumpton NSW 2761
Australia

📧 sales@markandreeves.com
📞+61 (494)-587-065
🕒 Monday – Friday, 9:00 AM – 5:00 PM (AEST)