Terms of service

OVERVIEW

Welcome to Mark & Reeves. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to these Terms. Please read them carefully.

1. Overview

This website is operated by Mark & Reeves. Throughout the site, the terms “we,” “us,” and “our” refer to Mark & Reeves. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or country of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit viruses, malware, or any destructive code

A breach of these Terms may result in termination of service.

3. Product Information & Availability

We aim to provide accurate product descriptions, images, and pricing. However:

  • Product colors may vary slightly due to screen settings

  • Product availability may change without notice

  • We reserve the right to limit quantities or discontinue products

We do not guarantee that products will meet individual expectations beyond the descriptions provided on the product page.

4. Pricing & Payments

All prices are listed in the currency shown at checkout.

We reserve the right to change prices at any time without notice. Payments must be authorized before orders are processed. If payment is declined, the order will not be completed.

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order if:

  • Product information was incorrect

  • There is suspected fraudulent activity

  • The item is unavailable

If your order is canceled after payment, you will receive a full refund.

6. Shipping & Delivery

Shipping times and delivery estimates are provided in our Shipping Policy. Delivery dates are estimates and not guarantees, as delays may occur due to carriers or external factors beyond our control.

7. Returns & Refunds

Returns, refunds, and exchanges are handled according to our Return & Refund Policy. Please review that policy for full details on eligibility, timelines, and procedures.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Mark & Reeves and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Mark & Reeves shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Indirect or incidental damages

  • Delays caused by shipping carriers

  • Losses resulting from misuse of products

Nothing in these Terms limits consumer rights that cannot be excluded under applicable law.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

11. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of the website means you accept the changes.

13. Contact Information

If you have questions about these Terms, please contact us:

Mark & Reeves
15 Gobi Glade, Plumpton NSW 2761
Australia

📞+61 (494)-587-065

📧 sales@markandreeves.com
🕒 Customer Support: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

 

14. Governing Law

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.