We’re here to help. If you have questions about an order, shipping, returns, billing, or our products, please contact Mark & Reeves using the details below. Our customer support team is committed to providing clear, professional, and timely assistance.

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Customer Support

📧 Email: sales@markandreeves.com
📞 Phone: +61 (494)-587-065

🕒 Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (AEST)

We aim to respond to all inquiries within 24–48 business hours.

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Business Information

Store Name: Mark & Reeves
Business Address:
15 Gobi Glade, Plumpton NSW 2761
Australia

Mark & Reeves operates as an online-only retail business and does not operate physical retail storefronts. This address is used for business registration, administration, and customer support purposes.

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Order & Returns Support

To help us assist you quickly, please include the following when contacting us about an order or return:

• Order number

• Full name used at checkout

• Email address used for the order

• Brief description of your question

All returns must be requested before items are sent back. Please review our Return & Refund Policy for full details.

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Helpful Links

For more information about our store policies, please see:

• Shipping Policy

• Return & Refund Policy

• Terms of Service

• Privacy Policy

• FAQs

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We value our customers and are committed to providing a transparent, reliable, and trustworthy shopping experience. Thank you for choosing Mark & Reeves.