About Us

About Mark & Reeves

Mark & Reeves is an independent online retail store offering a carefully selected range of products designed to provide quality, value, and convenience for everyday shoppers. Our store focuses on offering practical products across select categories, with an emphasis on value and everyday usability.

We operate exclusively online, which allows us to serve customers in multiple locations while keeping our product selection focused and accessible. Our goal is to make online shopping straightforward by providing clear product information, transparent pricing, and responsive customer support.

What We Do

At Mark & Reeves, we work with trusted suppliers and logistics partners to source and deliver products to customers. Each product listed on our website includes detailed descriptions and pricing so customers can make informed purchasing decisions.

Orders are processed through secure systems, and we aim to ensure a smooth experience from checkout through delivery.

Our Commitment to Customers

Customer satisfaction is important to us. We aim to provide:

  • Accurate product information

  • Clear and upfront pricing

  • Secure checkout and payment processing

  • Helpful and timely customer support

If you have questions before or after placing an order, our support team is available to assist.

Shipping & Order Fulfillment

Orders are prepared and shipped according to the timeframes outlined in our Shipping Policy. Delivery times may vary depending on product availability and the customer’s location. We provide order updates so customers can track their purchases.

Returns & Refunds

We maintain a Return & Refund Policy that explains eligibility, timeframes, and the return process. Customers are encouraged to review this policy before purchasing. Our support team is available to help with return-related questions.

Business Information

Store Name: Mark & Reeves
Business Address: 15 Gobi Glade, Plumpton NSW 2761 Australia

Email:  sales@markandreeves.com
Phone: +61 (494)-587-065

Customer support operates remotely to assist customers in multiple regions.

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (AEST)

Get in Touch

We value our customers and welcome questions, feedback, or concerns. For assistance, please visit our Contact Us page or reach out using the details above. We aim to respond to all inquiries within a reasonable timeframe.